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Due to the current COVID19 situation all Army HIVEs have been closed, however our staff continue to work from home and are available during office hours to answer your queries by email. Please do not try to phone us. If you want to ensure that you receive the very latest information including official Army COVID19 advice and guidance to Serving Personnel and their Families, please sign up using the ‘Follow by Email’ link. We abide by the Data Protection Act and you can withdraw your permission to receive our emails at any time by using the unsubscribe link found at the bottom of every update email you receive.

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Tuesday, 23 June 2020

Amey - Contacting Our Defence Customer Service Centre During The Coronavirus Pandemic


Occupancy Services re-opened the telephone service on 17th June.

You should be aware that we are anticipating a high volume of telephone calls, as we re-open the Occupancy Services telephone functionality.

We continue to work closely with DIO, the single services, Agility and our Industry Partners, in line with UK Government guidance, to reactivate housing services in a phased and orderly way, currently prioritising any entitled service family moves.

To read more online, click HERE