Due to the current COVID19 situation all Army HIVEs have been closed, however our staff continue to work from home and are available during office hours to answer your queries by email. Please do not try to phone us. If you want to ensure that you receive the very latest information including official Army COVID19 advice and guidance to Serving Personnel and their Families, please sign up using the ‘Follow by Email’ link. We abide by the Data Protection Act and you can withdraw your permission to receive our emails at any time by using the unsubscribe link found at the bottom of every update email you receive.


Tuesday, 31 March 2020

Wildlife Rescue During Coronavirus Outbreak

During the Coronavirus outbreak, many wildlife rescue centre's are utilising social media but are not able to work to full capacity. Please consider the following advice:

-Please be careful when gardening, especially strimming, as a lot of birds and mammals are currently busy making nests

-Do not allow your children or dogs to disturb nests as any disruption may cause the Mother to abandon the babies

-Please be mindful when making essential journeys in the car as there will be a lot more animals moving freely on the roads

Should you need any information, please click on the links below, or in emergencies call the contact numbers supplied.

Currently open for telephone advice only
01793 751412

Rescuing, treating and rehabilitating wildlife
07850 778752

24-hour emergency rescues

Coronavirus Support Links For Corsham Residents

On Facebook?
Why not join the 'Corsham Covid19 
Mutual Aid Group' page

US Income Tax & UK Service Children Born In The USA

A DIN has been published which highlights the issue of UK Service Children born in the USA (and therefore holding dual nationality) being liable for US income tax when they reach the age of 18.  The Armed Forces Covenant Team have had a number of enquiries from former Service Personnel whose adult children are being chased for back taxes by the IRS.
The DIN explains the problem and highlights the options open to people in this situation.  All UK personnel serving in the US are briefed about this and the HIVEs and Family Federations will also disseminate information.  One option is for individuals to renounce (at no cost) their US citizenship at the age of 18.​

For further details of the DIN, please contact Colerne HIVE.

Action Fraud - Scam Warning

Please click image to enlarge

To visit the Action Fraud website, CLICK HERE

Quest Distance Learning & COVID-19 Update

Whether you are still serving, preparing to leave the Armed Forces or have already left, now more than ever it’s important to keep looking to the future and continue to pursue courses or training that will set you up for civvy street. Of course, it’s impossible to study everything remotely, but you might be surprised by what is out there.

If you’re among the thousands of people ‘confined to barracks’ by COVID-19, don’t let it knock your plans off course. Thanks to distance learning, even if you’re in isolation or quarantine – or at home taking care of the kids – you don’t have to abandon your studies. In fact, it could offer the perfect opportunity!

CLICK HERE to visit the Quest website and check out what our advertisers have to offer, plus read their in-depth feature on distance learning and a COVID19 update page to keep up with the latest information.

Veteran Railcard Available From November 2020

Image of the veterans rail card.

Military veterans will get cut-price train travel to help boost job prospects and bring them closer to family and friends, with a new railcard on sale from Armistice Day, Transport Secretary Grant Shapps has announced.

Available from Armistice Day this year, the railcard will extend discounted train travel to the more than 830,000 veterans not covered by existing discounts.

For full details on the Gov.uk website, CLICK HERE

Monday, 30 March 2020


DIO and their Industry Partners recognise that this is a very anxious time for you all and their priority is to ensure your safety and that of our staff and supply chain partners.

Working closely with their stakeholders, including the Families Federations, DIO have captured frequently asked questions (FAQ's) from Serving Personnel and their families.

Whilst this list is not exhaustive, the hope is that you will find the answers useful and informative.

Further updates will follow as the weeks go on.

To read these FAQ's online, CLICK HERE

TV Licence - COVID19

Due to the impact of Coronavirus, and following advice from Public Health England, the TV Licensing Contact Centre is currently closed. 

There are however still lots of ways you can manage your licence online.

To read this advice in full, CLICK HERE

OFGEM - COVID19 & Your Energy Supply

Ofgem is the Office of Gas and Electricity Markets, a non-ministerial government department and an independent National Regulatory Authority.

Ofgem has released advice and guidance to support consumers and businesses during the Coronavirus outbreak.

To read this advice document in full, CLICK HERE

To visit the Ofgem website, CLICK HERE

Department Of Transport - MOT Exemptions

Vehicle owners will be granted a 6-month exemption from MOT testing, enabling them to continue to travel to work where this absolutely cannot be done from home, or shop for necessities.
All cars, vans and motorcycles which usually would require an MOT test will be exempted from needing a test from 30 March 2020. Vehicles must be kept in a roadworthy condition, and garages will remain open for essential repair work. Drivers can be prosecuted if driving unsafe vehicles.
To find out more online, CLICK HERE

Friday, 27 March 2020

Free Boxsets, Audiobooks, Wellbeing Apps & More

To help the millions of people having to stay home, one of the uplifting aspects of the current crisis is a number of companies have made products and services free, both for kids and grown-ups.

To see this list online, CLICK HERE

Please note that these are NOT endorsed by the MOD

National Crime Agency Update & Social Media Threats

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Army personnel and their families are also reminded to consider their operational and personal security responsibilities, especially when posting on social media. Remain alert to threats/scams/direct approaches that are suspicious and ensure that no operational or personal information is disclosed during these challenging times.

To visit the Think U Know website, CLICK HERE

COVID19 Assignment Freeze - FAQ

Whilst APC staff appreciate the current concerns that many SP have at this time, please all be aware that many of your questions can be answered by referring to current Career Management Policy.

APC staff fully understand that Commanders will be dealing with local situations and such conditions may present unique circumstances for the movement of SP. APC will try to address any concerns you have through these FAQs.

To read this document online, CLICK HERE

Works On The SFA Estate During The Coronavirus Crisis

Some concerns have been raised directly to Amey personnel, the Families Federations and more widely, about Amey and other industry partner operatives continuing to carry out work on SFA during this period of national crisis when recent Government measures require people to stay at home, except for limited activity.

For the purposes of supporting Service families via the National Housing Prime (NHP) Contract, Amey and its supply chain partner operatives are classed as key workers who are required to report for duty at MOD Estates to deliver critical services in support of National Security, Defence operations (including the COVID-19 Support Force), and the broader Defence enterprise.

NHP operatives will therefore be seen frequently on SFA estates, including visiting properties to undertake required works. The services Amey is continuing to provide are important for Service families to ensure that homes remain safe, compliant and well maintained; these services are included within the UK Government guidance on Going to Work.

We fully understand the concerns of Service families at this difficult time and the steps set out below are aimed at protecting the health and safety of Service families, Amey and supply chain personnel. All NHP works will be undertaken in accordance with Government guidelines; these include:

•Confirming in advance whether anyone in the property is self-isolating or social distancing.
•Wearing an Amey ID card in a visible position.
•Remaining more than 2m from other people.
•Requesting occupants move to another room/area while the work is carried out.
•Cleaning tools and equipment afterwards using sanitisation spray or wipes.
•Washing hands for 20+ seconds using soap & warm water at the nearest available hand wash basin on arrival and before departure.
•Using anti-bacterial hand gel where there are no washing facilities.

As the virus begins to impact further on Amey and its supply chain, we will need to take steps to prioritise activities in support of Service families. We will carry works out in the following order of priority, with activities reducing as resources are reduced:

•Emergency response maintenance.
•Planned statutory inspections such as gas and electrical inspections.
•Planned mandatory inspections such as radon, unvented cylinders etc.
•Response maintenance - critical, urgent and routine.
•Void preparations in anticipation of future unit moves, acknowledging all but essential moves have ceased until further notice.
•Grounds maintenance work including grass cutting, weed spraying and litter picking.

Whilst these activities may not seem ‘essential’, they are necessary to continue to provide a safe home and environment for Service families to live in, and to avoid the degradation of the estate.

For additional works such as improvements to SFA, the intention is to continue delivering those works in line with Government advice. However, it is recognised that the availability of staff and/or materials may become more constrained over time and sites may need to be closed and left in a safe condition for a period of time until these issues can be resolved.

Please be assured that DIO, Amey and our supply chain are committed to ensuring the safety of Service families and staff. I welcome your continued support during this difficult time.

The Defence Holistic Transition Policy & A Families’ Transition Guide


Please click the red links to visit the relevant websites

Following last year's publication of JSP 100, the Defence Holistic Transition Policy, the RAF Families Federation have just produced a useful guide for families who are leaving the service.  The Departures guide is available on the the RAF FF website, but please note that some of the information will be relevant to all services, not just RAF.

Coronavirus Support For Employees & Benefit Claimants

If you are employed but unable to attend work, or if you are a benefit claimant wondering what will happen to any upcoming assessments, the Government have a dedicated webpage with information regarding eligibility and how to apply for Universal Credit, Statutory Sick Pay, etc.

To visit the website, CLICK HERE

Self Employed Income Support

Are you a military spouse with your own business?

A full range of business support measures have been made available to UK businesses and employees.

This page helps businesses find out how to access the support that has been made available, who is eligible, when the schemes open and how to apply.

To visit the website, CLICK HERE

Mental Resilience During Uncertain Times

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Wiltshire Council COVID19 Community Groups Directory

Wiltshire Council has published a directory of community volunteer groups that have been set up throughout the county, in the wake of the ongoing COVID-19 situation.
So far, Wiltshire Council has been made aware of more than 100 groups that are supporting their fellow residents throughout Wiltshire during this difficult time.
Although not a formal endorsement of the groups, Wiltshire Council thought it would be useful for people to know the support that's being provided in their communities and their contact details, should anyone wish to get in touch with them.
The directory can be found online - and will be updated as regularly as possible.
To visit the website, where you can download the guide, CLICK HERE

Thursday, 26 March 2020

Home Office Update - COVID19

The Home Office have provided advice for those in the UK on visitor visas. This will be of particular interest to those who have come over to join the Army, but will inevitably be of interest to others such as families with overseas visitors.

In short, those who are able to return to their home country should do so as quickly as possible. For those in the UK whose leave expires between 24 January 2020 and 31 May 2020, their visa will be extended to 31 May 2020 if they cannot leave the UK because of travel restrictions or self-isolation related to Coronavirus (COVID19).

To read more online, including contact details for the Coronavirus Immigration Team, CLICK HERE


Here at DCYP, we are fully aware of the uncertainty and disruption families are facing during these unprecedented times. Schools in the UK have closed and only operating to support vulnerable and critical workers’ children. All MOD Schools overseas have also closed with the majority of staff delivering remote learning and many international schools overseas have also followed suit. Re-opening dates of MOD Schools are being reviewed in line with host nation and local command direction. CEAS are continuing to work remotely with reduced staff numbers.

We are continuing to support our military and civilian families as best we can, however please be aware that processing educational clearances for overseas postings will be taking longer than usual. The flow of information gathering via the Educational Overseas Supportability (EOS) Form, may prove more difficult with the UK school closures. However, where possible CEAS will continue to process educational clearances for postings to non-MOD School areas and MOD Schools will continue for children registering to their schools, as best they can. Any children with additional needs, who may require further decisions on supportability to be made, will also take longer than the usual.

We are conscious that as serving personnel and as parents, there is a great deal of strain and pressures that you are having to deal with daily. We will continue to support as best we can during this COVID-19 outbreak.

We thank you for your understanding and most of all we thank you for how you are supporting our communities during this difficult time.

To visit the DCYP website, CLICK HERE

DCYP Update Regarding CEAS (Children's Education Advice Service)

Due to the impact of COVID-19, the CEAS team are now predominantly working from home. Staffing capacity will naturally fluctuate for the foreseeable future, which will inevitably affect response rates so your patience is greatly appreciated. There is no one to staff the phones so you are asked to instead email the group mailbox: DCYP-CEAS-Enquiries@mod.gov.uk

Please find more information on the GOV.UK website. To visit the site, CLICK HERE

BFBS - Supporting Families

BFBS have released a statement documenting how they are still supporting the Armed Forces and their families during the COVID19 pandemic.

To read the statement in full online, CLICK HERE

An Open Letter From Wiltshire Police And The Police & Crime Commissioner

The Wiltshire Police Chief Constable and the Police & Crime Commissioner for Wiltshire & Swindon have today released an open letter to the communities of Wiltshire and Swindon.

To read this letter in full, CLICK HERE

Latest FTRS Job Opportunities

If you are serving in the Army Reserve, or are a Regular Reserve, and are actively seeking employment, you should check this site for new Full Time Reserve Service (FTRS) posts each week. Personnel may only apply for a maximum of two posts at any one time.

To visit the website, CLICK HERE

Please note this list may not be updated again until approx 20 April due to COVID-19

UCAS - Coronavirus Latest Updates

Following the recent government announcements of the closure of schools and the cancellation of examinations and assessments in England, Scotland, Wales, and Northern Ireland, we want to reassure you that all organisations involved in the higher education admissions process are working flat out to find a solution that's efficient, fair, and in your best interests.

To read more online, CLICK HERE

How To Arrange Emotional Support For Someone Going Through A Difficult Time

To visit the Samaritans website, CLICK HERE

Tickets For Troops

Please click image to enlarge

To visit the Tickets For Troops website, CLICK HERE

Wednesday, 25 March 2020

Coronavirus - Changes To Veterans UK Services

As a result of the Coronavirus outbreak, and in line with Government public health advice, Veterans UK are taking steps to minimise the risks to Veterans and their families.

To read more online, CLICK HERE

Announcement From Agility Logistics

Shipment Registration System
Whilst we continue to operate as normal with all staff working from home, there are some changes to our contact details below. We are not able to accept faxed bookings. With this in mind, all booking forms and tasks should be sent electronically via email to Grmsapps@agility.com – please note that in addition to scanned documents, we are also able to accept clear and legible screenshots and photographs taken on a smartphone.
We are not taking bookings with a requested collection date prior to 1st July 2020 as the MoD has instructed us to FREEZE all moves prior to 1st July 2020. When services resume, all moves will be rebooked without you having to go through the booking process again. Agility is here to continue all ongoing moves to completion. We are also here for counsel and to discuss future bookings with you.
During this difficult time we have changed the direct contact details to save you and ourselves time. Please see below and use email only unless your call is an absolute emergency.
Unit Moves GWallis@agility.com 07503 012812
Overseas or Storage rso@agilitylogistics.com 07469 144877
Heavy Haul Heavyhaul@agility.com 07768 601072
UK and Western Europe ukrsfms@agilitylogistics.com 07469 155038
Administration grmsapps@agility.com 07768 533592
Self-pack service sps@agilitylogistics.com

To visit their website, CLICK HERE

Website Links To Help Keep The Children Entertained

This post will be updated as more advice and information becomes available.

If you are self-isolating and you have children at home, these pages should give you some ideas on how to keep the little ones entertained.

This information has been gathered with the helpful input from Army Welfare Service.

While some articles do include days out but are still being included due to the other stay-at-home ideas and content.

Please note that HIVE are not affiliated with any groups and are not responsible for any external content. For health advice always utilise proper channels ie. the NHS and World Health Organisation websites.

Why HIVE? What HIVE Can Do For You!

Chief Of Defence People's Message To Service Families

To read this document in full, CLICK HERE

Please see below for annexes B & C
(click images to enlarge)